Privacy Policy

Effective Date: 01-09-2025

At Sucvent (Malaysia) Sdn. Bhd. (“Sucvent,” “we,” “our,” or “us”), your privacy matters to us. We value your trust and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe — all in line with Malaysia’s Personal Data Protection Act (PDPA) 2010.

1. What Information We Collect

We collect only the information we need to serve you better, such as:

• Details you give us: Your name, email, phone number, delivery address, and payment details (processed securely by trusted partners).
• Information from your visit: Your IP address, browser type, or pages you view on our website — gathered through cookies or analytics tools.
• From our partners: Delivery or payment providers may share details necessary to fulfil your order.

2. How We Use Your Information

We use your information to:

• Deliver your orders quickly and accurately
• Respond to your questions or requests
• Improve our products, services, and website
• Send you updates, special offers, or promotions (only if you say yes)
• Follow legal requirements and prevent fraud

3. When We Share Your Information

We never sell or rent your personal information. We only share it when:

• Service providers help us process payments, ship products, or manage marketing
• Required by law or court order
• Our business changes hands (e.g., merger or sale), but your privacy remains protected

4. How We Protect Your Information

We use strong safeguards to protect your personal data from unauthorized access, loss, or misuse. While no online system is 100% risk-free, we constantly work to keep your information secure.

5. Your Rights

You are always in control of your information. You can:

• View, update, or correct your details
• Ask us to stop sending marketing messages anytime
• Request that we delete your personal data, where allowed by law

Just email us at sucventmy@gmail.com to make a request.

6. Cookies and Similar Tools

Our website uses cookies to improve your experience and understand how people use our site. You can adjust your browser to block cookies, but some features may not work properly without them.

7. Links to Other Websites

Sometimes we link to other websites. Please note that their privacy practices may differ from ours.

8. PDPA Commitment

We follow Malaysia’s Personal Data Protection Act 2010 (PDPA). By giving us your information, you agree to its use as described here. You may request access to, correction of, or deletion of your personal information at any time by contacting us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we’ll post them here with a new “Effective Date.” By continuing to use our services, you accept the updated policy.

10. Contact Us

We’re here to help. If you have any questions about how we protect your privacy, contact us at:

Sucvent Malaysia Sdn. Bhd.
Email: sucventmy@gmail.com
Phone: 018-575 6781
Address: E-03A-01, Block E, StarParc Point Commercial Centre, Jalan Taman Ibu Kota, 53300 Setapak, W.P. Kuala Lumpur, Malaysia