Terms of Service

Effective Date: 01 September 2025

Welcome to Sucvent (Malaysia) Sdn. Bhd. (“Sucvent,” “we,” “our,” or “us”). By visiting or using our website, you’re agreeing to these Terms of Service (“Terms”). We’ve kept things simple, so you know exactly what to expect when you shop with us or browse our site.

1. Who We Are

• Company: Sucvent (Malaysia) Sdn. Bhd.
• Address: E-03A-01, Block E, StarParc Point Commercial Centre, Jalan Taman Ibu Kota, 53300 Setapak, W.P. Kuala Lumpur, Malaysia
• Contact: +60 18-575 6781 | sucventmy@gmail.com

We’re here to provide high-quality, safe, and affordable baby and maternal products for modern parents.

2. Using Our Website

Please use our website responsibly. You agree not to:

• Use it for anything illegal or harmful.
• Try to hack, damage, or disrupt the site.
• Copy or collect information without our permission.

3. Our Content and Brand

Everything you see on our website — from product photos to descriptions and our logo — belongs to us (or our partners).

• You’re welcome to read and share, but you can’t copy, sell, or use our content as your own without asking first.

4. About Our Products

We do our best to give you clear, accurate, and updated information about every product.

• Prices, designs, or availability may change without prior notice.
• If something is incorrect, we’ll fix it quickly once we know.
• Sometimes, items may sell out — we’ll let you know if that happens.

5. If Something Goes Wrong

We work hard to keep our website running smoothly and securely, but we can’t promise it will always be perfect.

• We’re not responsible for losses, delays, or damages caused by using our website.
• You use the site at your own discretion and risk — but we’ll always aim to help if something goes wrong.

6. Links to Other Websites

Sometimes we share links to other websites for your convenience.

• These are not controlled by us, and we can’t guarantee their safety or accuracy.
• Clicking on them is your choice, so please be careful.

7. Your Privacy Matters

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your information. Please take a moment to read it — it’s designed to be clear and helpful.

8. Keeping Things Fair

If you misuse our website or break these Terms, we may have to block or limit access to protect everyone else. We hope that never happens, of course.

9. Law and Disputes

These Terms follow Malaysian law, and any disputes will be handled by Malaysian courts.

10. Changes to These Terms

We may update these Terms from time to time to keep things accurate and fair. If we do, we’ll post the latest version here, and your continued use means you accept any changes.

11. Need Help?

If you have questions, feedback, or need support, just reach out and we are always happy to help.

• Phone: +60 18-575 6781
• Email: sucventmy@gmail.com
• Address: E-03A-01, Block E, StarParc Point Commercial Centre, Jalan Taman Ibu Kota, 53300 Setapak, W.P. Kuala Lumpur, Malaysia